Information for Patients

Yes! We accept the Canadian Dental Care Plan (CDCP). Please bring the information with you for your appointment.

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Yes! We also accept the Interim Federal Health Program (IFHP) and the BC Ministry of Health Dental Supplement programs. Get in touch with us if you have any questions.

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Please complete and bring the three forms at the top of this page to your first appointment.

If you have questions while filling them out, arrive at your appointment early so our team can help you.

X-rays, also known as radiographs, enable our dental team to identify issues that aren’t visible during a regular oral examination. They provide a view beneath the gum tissue and between teeth.

With X-rays, we can monitor the presence and position of teeth, including erupting, missing, impacted, or wisdom teeth, detect early cavities, and assess bone levels, which can change after tooth loss or with advanced gum disease.

Radiographs can also reveal abscesses, cysts, and calcified arteries, which may have implications for overall health.

We respect your time and always try our best to stay on schedule. Automated appointment reminders will be sent one week and again two days prior to your visit.

To cancel or postpone your appointment, we respectfully ask that you provide us with at least 48 hours of notice by calling our office.

Our office is open during the following hours:

Yes! We are very happy to welcome new patients and their families. Please contact us to request an appointment.

Yes. If you have a dental insurance plan, we will take care of all the paperwork so you are reimbursed for all benefits for which you are entitled.

We can electronically submit paperwork to your insurance company on your behalf. We also send all treatment plans for pre-authorization to find out what your specific plan will cover.

Depending on your at-home care, the condition of your mouth, risk of cavities (caries) and oral health habits, our recommendations for preventive treatment will vary.

We recommend clients with existing conditions (gum disease, untreated cavities, frequent new cavities, root exposure, etc.) come in more frequently than those with healthy mouths and few restorations. 

To help minimize further damage, patients who are considered "at-risk" should see the dentist every three to four months.

For clients with healthy smiles, we recommend visiting the dentist every six months. 

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Insurance coverage can vary depending on your plan. The 'nine-month rule' refers to the recommended interval for recall exams, polish, and fluoride treatments. However, it does not prevent you from having your teeth professionally cleaned.

Cleaning refers to 'scraping', or scaling/root planing to remove plaque, tartar, and stains from your teeth. This helps prevent gum irritation, inflammation, and bleeding.